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Privacy — Hotel Lobby AI

How photos, video tasks and account data are handled in the Hotel Lobby AI beta.

Last updated: 2026-09-29

Photos and prompts

Selecting a photo displays a local preview in your current browser tab. Copying or editing a prompt does not send the photos to the generation service. When you choose Generate, the two images and your prompt are sent through our server to fal and its underlying model provider to create the requested video.

The application does not write your input photos to the task database. It stores the prompt, account ID, task identifiers, status, credit transaction and output file reference so you can return to recent videos. Generated videos are copied to private Cloudflare R2 storage and served through account-authenticated playback and download links. The provider processes and may retain inputs and outputs under its own policies. See fal’s privacy policy. We do not promise immediate deletion from provider systems or permanent hosting of generated videos.

Account and browser data

We store the account information you supply, authentication sessions and credit records needed to run the service. Authentication uses cookies. Local photo previews are lost when the tab is closed or refreshed. Hosting and service providers may process technical request data needed to operate their services.

Analytics and customer-service integrations, if enabled by the operator, have their own data handling terms. Do not submit sensitive photos or information you do not want processed by the generation provider.

Access and support

You can review your profile and credit history in account settings. For a question about data, or a request to access or delete account and task information, open a support ticket. Account settings do not provide automatic provider-side erasure. Requests involving provider copies need to be handled with that provider.

This notice describes the beta implementation and will be updated if its data flows change.